Kelsey Kotecki, food safety and quality specialist at Nelson-Jameson, shares how helping a plant address its underlying challenges begins with listening, understanding its constraints and drawing on real-world industry experience.
In this conversation with Quality Assurance & Food Safety contributing editor Darin Detwiler at IAFP 2026 in New Orleans, Kotecki discusses the role trust plays in guiding manufacturers toward better practices and technologies. A former lab manager, she brings firsthand knowledge of the challenges quality and laboratory teams face, from limited resources and management resistance to gaps in employee education.
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